Remote Airline Customer Support Specialist with English (remote from Bulgaria) Job at Sutherland, Remote

b0w0VWlLT1BmelNPaUgzenhMclJaaXhxOUE9PQ==
  • Sutherland
  • Remote

Job Description

Company Description

Sutherland is a global leader in Customer Experience Management. For over 37 years, we have been enhancing customer interactions through innovative solutions, automation, and AI-driven services. With 60,000+ employees worldwide, Sutherland has been in Bulgaria since 2008, operating from two offices in Sofia and Varna, providing customer service and technical support in 20 languages.

Job Description

Join Sutherland Bulgaria and Represent a Leading Airline!

Are you passionate about travel and aviation? Do you enjoy helping people and solving problems?
Sutherland is looking for Customer Support Specialists to join our team and support one of the world’s top airlines.

This is a great opportunity to work from home from Sofia or Varna, use your skills daily, and grow your career in the airline and travel industry.

Qualifications

  • Fluent English (C1 level or higher)
  • Excellent communication and problem-solving skills
  • Previous experience with airline reservation software is an advantage
  • Previous customer service experience
  • Previous experience in hospitality, reservations, airlines   
  • Strong attention to detail and customer care orientation
  • Ability to work remotely and independently
  • Flexibility to work in a dynamic, multicultural environment

Additional Information

  • Remote position with possibility to work from our offices in Sofia or Varna
  • Full-time position with flexible 24/7 shifts
  • Long-term contract with stability
  • 21 paid vacation days
  • Health and life insurance
  • Food vouchers
  • Ongoing training and career growth opportunities
  • Friendly, supportive team and employee recognition programs

Jobicy JobID: 144682

Job Tags

Remote job, Long term contract, Full time, Worldwide, Flexible hours

Similar Jobs

Closet Factory - Austin Metroplex

Senior Cabinet Maker Job at Closet Factory - Austin Metroplex

 ...installers can hit their dates and customers have their beautiful product installed on time.The RoleWe're hiring a Senior Cabinet Maker. You're the person who can run any station, take on the hardest jobs, and set the quality bar for everyone else through the work... 

Confidential

AP Psychology Teacher Job at Confidential

Job title: AP Psychology Teacher School type: International High School Department Location: Hangzhou, Zhejiang Province, China Start...  ...speaker Bachelors degree or above Minimum 2 years of teaching experience in similar job roles Strong communication... 

RadNet

Remote Medical Scheduler Job at RadNet

 ...start a meaningful career in healthcare? Join us at RadNet Radiologys Virtual Job Fair on Wednesday June 24, 2026, and explore our Remote Medical Scheduler openings. Please Note ~ Must be able to train at 1825 SE Tiffany Avenue, Suite 104, Port St Lucie Fl 34952... 

Stellantis

Product designer - design & engineering Job at Stellantis

 ...to detail and commitment to accuracy Basic understanding of design principles and standards Ability to work collaboratively...  ...D ~ UX UI Design More: We are excited to welcome an Entry-Level Chassis Layout Designer to our team, where you will play a vital... 

Women's Refugee Commission

Senior Policy Advisor Job at Women's Refugee Commission

ORGANIZATIONAL BACKGROUND The Womens Refugee Commission (WRC) is a research and advocacy organization that seeks to improve the lives and protect the rights of women, children, and youth displaced by conflict and crisis. We research their needs, identify solutions,...