Last updated: October 2025

Welcome to CAE Academy 
Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website [caeacademy.online], purchase a course, or use any of our online learning services.

By using this site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect several types of information to provide and improve our services:

a. Personal Information

When you register, enroll in a course, or make a purchase, we may collect:

  • Full name

  • Email address

  • Phone number (optional)

  • Billing and payment details

  • Account credentials (for course access)

b. Usage Data

We automatically collect data about how you interact with our site, including:

  • IP address

  • Browser type and version

  • Pages visited, time spent, and referring URLs

  • Device type and operating system

This helps us analyze site performance and improve user experience.

2. How We Use Your Information

We use collected information to:

  • Process course purchases and manage enrollments

  • Provide customer support and respond to inquiries

  • Send account updates, confirmations, and important notifications

  • Improve our courses, content, and overall website performance

  • Comply with legal obligations and payment processing requirements

We do not sell, rent, or trade your information to any third party for marketing purposes.

3. Payment Information

All payments are processed securely through trusted third-party payment gateways.

We do not store or process your complete credit/debit card information on our servers.
Your payment data is encrypted and transmitted directly to the payment processor in compliance with PCI-DSS standards.

4. Cookies and Tracking Technologies

Our website uses cookies to:

  • Keep you logged in during your learning sessions

  • Track course progress and performance analytics

  • Remember preferences such as language and theme

You can disable cookies in your browser settings; however, some parts of the site may not function properly.

5. Data Security

We take the security of your information seriously.
All communication between your browser and our website is encrypted using SSL (Secure Socket Layer) technology.
Access to user data is restricted to authorized personnel only.

6. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes described in this policy

  • Comply with legal, tax, and accounting obligations

  • Resolve disputes and enforce agreements

You may request deletion of your account and data at any time (see Section 8).

7. Third-Party Services

Our website may contain links or integrations with external tools such as:

  • Vimeo (for video streaming)

  • Google Drive (for resource downloads)

  • Google Analytics (for website analytics)

These third parties have their own privacy policies. We recommend reviewing them to understand how your data is handled.

8. Your Rights

Depending on your region, you have the right to:

  • Access and review your personal information

  • Request corrections or deletion

  • Withdraw consent to data processing

You can exercise these rights by contacting us at support@caeacademy.online.

9. Children’s Privacy

Our services are intended for users aged 14 and above.
We do not knowingly collect information from children.
If you believe a child has provided personal data, please contact us to remove it.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations.
Revisions will be posted on this page with an updated “Last Modified” date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, please contact us:

📧 Email: support@caeacademy.online
🌐 Website: https://caeacademy.online/
🏢 Location: Lahore, Pakistan

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