Senior Low Voltage Technician (Level 3 – Security, Voice, and Data)
Location: Waco, TX | Type: Full-Time | Reports to: Director of Operations
Compensation : $23–$30/hour
About PHD Tech
At PHD Tech, our mission is simple yet powerful:
“Delivering Exceptional Experiences through Smarter Telecom and Security.”
We design, install, and manage systems that connect people, protect property, and simplify complex technology. Our culture thrives on teamwork, integrity, responsiveness, and passion — values that drive how we work and how we serve our customers every single day.
Core Values We Live By
Team Player – We win together
Eager to Learn – We grow through curiosity and humility
Do What You Say – We honor commitments
Do the Right Thing – Integrity always
Responsive – Communicate quickly, act decisively
Passionate – We care deeply about people and performance
Position Overview
The Senior Low Voltage Technician (Level 3) is a high-level field technician role responsible for leading installations and executing complex security and telecom system deployments.
This is NOT an IT or cybersecurity position.
This is a hands-on role focused on physical installation, system integration, and jobsite leadership.
You will take ownership of jobsite execution, ensure all work meets company standards, and mentor junior technicians.
Roles and Responsibilities
Advanced Installation & Integration
Lead installation of:
Access control systems (Brivo / Mercury-based)
Video surveillance systems
Alarm systems
VoIP systems and network infrastructure
Install and configure:
Electric strikes, maglocks, and electrified hardware
Power supplies and fire alarm interfaces
Control panels and head-end systems
System Setup & Commissioning
Terminate and configure all field devices (readers, REX, DPS, locks, alarm devices)
Program and validate systems (alarm zones, users, communications)
Perform full system testing and turnover
Standards & Quality Control
Ensure all installations meet company standards (non-negotiable baseline)
Maintain:
Clean cable management and routing
Proper labeling and documentation
Professional enclosure layout and wiring
Identify and correct issues before project completion
Leadership & Jobsite Execution
Lead job sites and coordinate with PMs and scheduling
Train and mentor Level 1 and Level 2 technicians
Communicate risks, delays, and needs proactively
Ensure projects are completed on time and to scope
Troubleshooting & Service
Diagnose and resolve issues across:
Access control systems
Surveillance systems
Alarm systems
VoIP and network systems
Utilize meters and diagnostic tools effectively
Documentation & Communication
Maintain detailed service notes in ConnectWise
Track time, materials, and external support involvement
Communicate clearly with customers and internal teams
Experience & Qualifications
Required :
3+ years of experience in low-voltage, security, or telecom field work
Strong experience with access control, cameras, and alarm systems
Experience with VoIP systems and basic networking
Ability to lead jobs independently
Strong troubleshooting skills
Valid driver’s license
Reliable transportation to and from the office and job sites
Preferred :
Experience with Brivo, Eagle Eye Networks, or Honeywell systems
Prior leadership or foreman experience
What Success Looks Like
Executes clean, standards-compliant installations
Leads jobs without supervision
Develops junior technicians effectively
Communicates proactively with leadership
Delivers projects without rework
Why Join PHD Tech
Leadership-level field role with real ownership
Clear expectations and defined standards
Opportunity to help build and scale the Waco market
High-impact role in a growing organization
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