Job Description

Company Description

RiskRelease is an industry leading risk management solution combining core insurance products (Liability Waiver Program) with a simplified tech-forward compliance platform to deliver leading revenue generation & asset protection for owner/operators across their portfolios. Since our launch 3 years ago, we have rapidly grown our product and services into 170,000+ units across the United States. We were founded with a commitment to de-risk, add value, and simplify operations for owner operators across multifamily, student housing & SFR. What makes us unique is the care and benefits we deliver to entire communities. From Owners to Operators and Residents, our solutions have very clear value propositions for each member(s). If you want to join a small, rapidly growing company with tremendous growth potential in up and down markets, this founding position is for you!

Role Description

The Compliance Coordinator will assist in overseeing RiskRelease compliance standards regarding the insurance waiver Program. This enthusiastic, motivated team member will work with our internal and external teams to monitor and review all renter’s insurance policy compliance standards and make sure the standards satisfy the requirements of the program. They will c omplete prompt and highly accurate reviews of renter’s insurance data entries into property management software, and our RiskRelease application. The team member will also provide courteous and prompt notices and responses to residents, managers, clients, and others regarding the renters insurance program. The team member will also support new vendor setup and vendor compliance needs for new clients onboarding with the company. Lastly this role will support with accounts receivables and program claims follow up as needed.

Responsibilities

• Assist in the implementation and monitoring of compliance controls, compliance procedures, and operational processes.
• Collect mail via US Post Office every working business day and scan and load for review by compliance team support.
• Collect, digitize, and file renter’s insurance mail into our software systems
• Interpret renter’s insurance proof of insurance documents submitted via POPS inbox and resident submissions
• Provide friendly communication to clients, residents, partners and team members 
• Daily data entry into management software and application
• Educating clients and managers about renter’s insurance program
• Review weekly accounts receivables balances and claims to follow up via email or phone for status and escalating when appropriate. 
• Record keeping and collaboration with department head on new projects

Qualifications

• Preferred background and understanding of insurance and/or property management
• Timely and dependable to be available daily to get tasks done.
• Ability to perform tasks with a high degree of efficiency and accuracy with minimal supervision.
• Organized and skilled at notetaking and documentation.
• Familiarity with insurance, including loss control and claims management is a plus.
• Analytical thinker with strong conceptual and problem-solving skills.
• Working knowledge of compliance issues.
• Strong communication skills with comfort in discussing items over the phone or meetings. 
• Ability to handle sensitive and/or confidential information. 
• Tech savvy individual with proficiently using Microsoft programs (Word, Excel, PowerPoint)
• Excited to work in a “start-up” like atmosphere with lots of room for growth

What We Offer

We offer competitive compensation, including a base salary, bonus, and comprehensive benefits package. If you are a passionate professional with a desire to make a meaningful impact through innovative software solutions, we would love to hear from you. Apply now to join our team and contribute to the success of multifamily owners and operators across the nation.

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