401k Administrator Job at Mack & Associates, Ltd., Lombard, IL

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  • Mack & Associates, Ltd.
  • Lombard, IL

Job Description

A growing financial services firm in Lombard, IL is seeking a detail-oriented and proactive 401(k) Administrator to join their team. This hybrid position offers a competitive salary of $70,000–$100,000. In this role, you will work closely with retirement plan clients, playing a key part in the ongoing administration, servicing, and accuracy of their plans. This is an excellent opportunity for an individual who enjoys taking ownership, working with precision, and delivering exceptional client service within a collaborative and supportive environment. A comprehensive benefits package is offered, including medical and dental insurance, as well as generous PTO.

Key Responsibilities of the 401(k) Administrator:

• Manage day-to-day administration of 401(k) and retirement plans

• Serve as a primary point of contact for clients, delivering high-touch service and responsiveness

• Coordinate plan onboarding, contributions, distributions, and compliance processes

• Proactively identify next steps and confidently drive tasks forward

• Maintain accurate records and ensure all plan details are executed with precision

• Partner with advisors to support client relationships and overall plan strategy

• Assist in client meetings, reviews, and presentations as needed

• Monitor deadlines and consistently follow up to ensure all items are completed

• Support growth initiatives by contributing to client retention and expansion efforts

Qualifications of the 401(k) Administrator:

• Experience working with 401(k) plans

• Background supporting an advisor who sells retirement plans is preferred

• Strong attention to detail with the ability to manage complex information accurately

• Highly assertive and proactive—someone who naturally takes initiative

• Excellent follow-up and organizational skills

• Confident communicator with the ability to interact professionally with clients

• Ability to manage multiple priorities in a fast-paced environment

• Interest in growing into a client-facing and sales-oriented role over time

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